Delivery & Returns

Postage Costs

UNITED KINGDOM

  • Royal Mail Tracked 48® - Free on all UK orders over £25.00
  • Royal Mail Tracked 48® - £3.25 on all UK orders under £25.00
  • Royal Mail Tracked 24® - £4.50 express UK delivery
EUROPE
  • Royal Mail International Standard - £5.00 Untracked
  • Royal Mail International Standard - £11.00 TRACKED

    Royal Mail aims to deliver in 3-5 working days although this may be longer. 
    You should not need to pay import duties, as we pay them before shipping. Orders to countries within the EU may incur customs fees, which will be charged to you directly.
REST OF THE WORLD
  • Royal Mail International Standard - £8.00 Untracked
  • Royal Mail International Standard - £15.00 TRACKED

    Royal Mail aims to deliver in 6-10 working days. Although this may be longer. 

Delivery times

We aim to get your order out within 24 hours of purchase on our working days. Monday-Friday.

We don’t ship on UK bank holidays as our postal service doesn’t run. 

Please note - we cannot take any responsibility for any delays by the postal service, however, we are always here to help.

If you would like to track your UK order - head to the Royal Mail tracking portal and enter your tracking number, which can be found on your shipping confirmation email.

Returns

We're fortunate to not get returns much, but if something's off or you're not feeling it for any reason you can send back some or all of your order.

 

Kindly be aware that the buyer is responsible for return costs. We do not provide return labels. You are required to return your goods within 14 days.
Contact us at studio@pinktigra.com so we can provide you with a return address.
 

Packaging

Our products arrive in eco-friendly packaging, no plastic in sight!